Operational Risk Management Officer for the Americas
Lisa joined MUFG in February 2016 and is responsible for Operational Risk Management across the Americas. She has built and manages the second line of defense team and industry leading framework to deliver an enterprise-wide Operational Risk Management (ORM) program and services. ORM provides independent oversight of risks associated with information/cyber security, technology and business continuity, core operations, fraud, data governance, sales practice, third party, products and services, mergers and acquisitions and change management across the company to maintain the confidentiality, integrity, and availability of critical information, processes and systems assets.
Previously, Lisa served as Executive Vice President, Chief Information Risk Officer at BNY Mellon and Managing Director, Global Head of IT Risk Management and Business Continuity at Credit Suisse where she built and led global teams responsible for developing and delivering best-in-class enterprise-wide programs and services. Prior to that, Lisa spent over 17 years at Citigroup managing application development teams supporting the Global Corporate and Investment Banking (GCIB) division as well as Human Resources for Citigroup world-wide. She also served as the Chief Administrative Officer for Global Corporate and Investment Bank Technology, working with the CIO to manage a 10,000 person global department and its billion-dollar-plus budget.